Biltmore Home Inspectors, LLC

Effective Date: 03/02/2026

At Biltmore Home Inspectors, LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, engage our services, or interact with us online or offline. This policy complies with applicable privacy laws, including the GDPR, CCPA, PIPEDA, and TCPA/CTIA guidelines for mobile messaging.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("personal information").

Contact Information: Name, email address, phone number, and mailing address provided when you request a quote or schedule a service.

Service-Related Information: Details about your property or service needs.

Payment Information: Processed via secure third-party processors.

Usage & Device Data: IP address, browser type, and mobile network information.

Mobile Messaging & SMS Opt-In (A2P Compliance)

Biltmore Home Inspectors, LLC provides the option to receive recurring text messages (SMS/MMS) for service updates, appointment reminders, and promotional offers.

SMS Opt-In:

By providing your phone number and checking the "opt-in" box on our contact forms, or by initiating a text to us, you consent to receive mobile messages from us. Consent is not a condition of purchase.

How to Opt-Out:

You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send "STOP," we will send you an SMS message confirming that you have been unsubscribed.

Help:

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for assistance, or contact us at [email protected].

Carrier Disclaimer:

Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We do not sell your personal information. We share your data only in limited circumstances such as service providers, legal authorities, or business transfers.

Mobile Information Sharing Statement:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

How We Use Your Information

We use your information to:

Provide and manage services (scheduling, reporting)

Process payments and maintain records

Communicate via SMS/Text for appointment reminders and updates (where opted-in)

Improve our website and comply with legal obligations

Your Privacy Rights

Depending on your location (CCPA, GDPR, PIPEDA), you may have the right to:

Access, correct, or delete your personal data

Opt-out of marketing communications

Request "Do Not Sell My Personal Information" (we do not sell data)

To exercise these rights, contact us at:
📧 [email protected]
📞 +1 480-204-2218

Data Retention & Security

We retain service-related data for 7 years for tax and legal purposes. We implement technical safeguards such as encryption and access controls to protect your data, though no system is 100% secure.

International Data Transfers

Biltmore Home Inspectors, LLC is based in the United States. We apply appropriate safeguards for any international data transfers where required.

Third-Party Links & Children's Privacy

Our services are not directed to individuals under 13. We are not responsible for the privacy practices of external websites linked from our site.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on our website or communicated via email.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze website traffic, and support marketing efforts.

Cookies are small files stored on your device that help us understand how you interact with our website. We may also use third-party tools for analytics and advertising.

You can disable cookies in your browser settings, but some features of the site may not function properly.

By using our website, you consent to our use of cookies and tracking technologies.

Contact Us

For questions or concerns regarding this Privacy Policy:

Biltmore Home Inspectors, LLC
📧 Email: [email protected]
📞 Phone: +1 480-204-2218

Copyright 2026. All Rights Reserved.